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Popular Questions
Account Questions
Eleifend option congue nihil imperdiet ?
Anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, fiant sollemnes in futurum.
I am not getting any reply from Your Company
Sometimes, emails goes to SPAM, so also check your SPAM(JUNK) mails. If you haven't receive any email from us email us at support [at] templatemela [dot] com.
How do I get my download?
After complete your payment Instant Download link will be available. You can download your products from the "My Downloadable Product" under "My Account". Also There is a link on top of the website "My Downloads". You can download your products from there.
Error to extract ZIP File, I can not extract ZIP file even I have password.
Please make sure you are using Windows PC to extract ZIP file.
General Questions
Anteposuerit litterarum formas humanitatis?
Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima.
Ut wisi enim ad minim veniam, quis nostrud?
Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim.
Claritas est etiam processus dynamicus?
Qui sequitur mutationem consuetudium lectorum. Mirum est notare quam littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima.
What will be included in my purchased products?
If you have purchased themes, we will provide Theme Files, Font files and PSD Files (Photoshop files) and Installation Manual. We also provide free installation. But if you still need guide you can contact our live support for any questions.
My download is expired. How can I download again ?
Please contact our support center with your Order number and our team will reset your download link.
Pre-sales Questions
Download Link not work
If there is problem with download you can email us at support [at] templatemela [dot] com.
I need my own theme and setup an ecommerce store, can you help me?
Not only the theme, but we provide all services for setup an ecommerce stores. Contact us for magento theme customization and ecommerce store setup. Ask us Quote for professional magento services.
Where is Password for ZIP, I can not open ZIP file ?
You can find password from "My Downloadable Products" under "My Account" on our website, next to download link.
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